AI receptionists for clinics: seven checks before you switch one on
Your clinic's phone rings at 7pm and nobody answers. What an AI receptionist should do about it, what it must never do, and seven checks first.
4 min read
Insights
Field notes on putting AI agents to work in real businesses: what works, what doesn't, and what it takes.
Can you put client details into ChatGPT? What Australian clinics need to know before 10 December
Short answer: not into a free chatbot. The Privacy Act, Ahpra's AI guidance and the 10 December 2026 change, explained for clinic owners.
5 min read
How to track staff certificate expiry dates without the weekly spreadsheet check
Registrations, first aid, working with children checks. How to stop chasing expiry dates by hand, and how AI can read the certificate for you.
4 min read
The admin audit: how to find the jobs in your business an AI agent should take
Before you buy any AI tool, write down your week. A four-step audit to find the admin worth handing to an agent, with a sheet you can fill in.
5 min read
Who sees which client? Inside an AI scheduling agent for a mobile team
How an AI scheduling agent decides which practitioner sees which client, plans leave and handovers, and answers by voice from the car.
4 min read