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Privacy policy

How Waterside AI handles personal information. Questions go to hello@watersideai.com.au.

Last updated 21 October 2026

Our approach

Waterside AI is based in Sydney, Australia. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

We collect information you give us, such as your contact details when you get in touch and any website address you enter into our tools. We also collect general information about how the site is used, which doesn't identify you.

How we use it

To respond to you, provide and improve our services, contact you about them, and keep the site secure. We don't sell personal information.

Who we share it with

Trusted service providers that help us run the site and our business, such as hosting, analytics, email and AI providers. Some are located overseas, including in the United States. We also share information where the law requires it.

Cookies

We don't use advertising cookies.

Keeping it safe

We take reasonable steps to protect personal information and keep it only as long as we need it.

Access, correction and complaints

To access or correct your information, or to make a complaint, email hello@watersideai.com.au. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.