About Waterside AI
An AI and automation consultancy for growing businesses, based in Sydney.
The agency
Waterside AI works with businesses of different kinds to find the manual, high-friction tasks in how your team works and replace them with automation. The work is built on AI coding assistants, large language models and low-code platforms, and it lives inside the tools your staff already use: your booking or client system, Slack, email and the phone.
Every engagement is run hands-on by a single lead, from workflow audit and requirements through build, testing, training and handover. Work shipped so far, across health clinics, allied health, fitness and cyber security, includes an AI voice receptionist, LLM document extraction, automated reminders, compliance checks and owner dashboards.
The standard is the same on every job. Fixed rules read your data and the AI decides only what you have allowed it to decide, so cost stays predictable and behaviour stays auditable. Your keys are loaded at runtime and never stored in code or documents. Everything is handed over in your own accounts, with your team trained to run it.
- Based in
- Sydney, Australia
- Works with
- Health clinics, allied health providers, fitness studios and professional services firms
- Builds with
- Claude, ChatGPT, n8n, and the booking, messaging and payment tools you already run on
- Engagements
- A fixed project, or an ongoing arrangement
One email starts it.
Tell us what your business does and which part of it still runs on someone remembering. Every enquiry gets a considered reply.
hello@watersideai.com.au